Privacy Policy
This Privacy Policy describes how TREASURE HOME HELPER PTE. LTD. (“we”, “us”, or “our”), a licensed employment agency in Singapore, collects, uses, discloses, and protects personal data in accordance with the Personal Data Protection Act 2012 of Singapore.
1. Collection of Personal Data
We may collect personal data from:
- (a) Employers / Customers
- Name, NRIC/FIN (where required by law)
- Contact details (phone number, email, address)
- Household details and employment requirements
- (b) Domestic Workers / Job Applicants
- Name, passport details, nationality
- Work history and qualifications
- Medical records and health-related information
- Training records and certifications
- Photographs and biodata
Personal data may be collected through:
- Online forms and website registrations
- In-person interviews and submissions
- Government or regulatory portals
- Partner agencies and overseas counterparts
2. Purpose of Collection, Use and Disclosure
We collect, use, and disclose personal data for purposes including:
- Matching domestic workers with suitable employers
- Processing work permit applications and renewals
- Facilitating interviews and employment arrangements
- Conducting background checks and verification
- Providing customer support and handling enquiries
- Complying with legal and regulatory requirements
We may also use contact details to send:
- Administrative updates related to placements
- Service-related notifications
- Marketing communications (with consent)
3. Disclosure of Personal Data
We may disclose personal data to:
- Prospective employers (for domestic worker placement)
- Domestic workers (for job matching purposes)
- Government authorities such as the Ministry of Manpower
- Overseas recruitment partners
- Service providers (e.g. clinics, training centres, insurance)
All third parties are required to maintain confidentiality and comply with applicable data protection laws.
4. Consent
By providing personal data to us, you consent to its collection, use, and disclosure for the purposes stated in this policy.
You may withdraw your consent at any time by contacting us. However, doing so may affect our ability to provide employment or placement services.
5. Access and Correction
You may request:
- Access to your personal data
- Correction of inaccurate or incomplete data
Requests should be submitted in writing and may be subject to a reasonable administrative fee.
6. Protection of Personal Data
We implement reasonable security arrangements to protect personal data, including:
- Secure storage systems
- Access controls for sensitive documents
- Confidential handling of passport and medical information
7. Retention of Personal Data
We retain personal data only for as long as necessary to:
- Fulfil the purposes outlined above
- Meet Ministry of Manpower regulations
8. International Transfers
Where necessary, personal data may be transferred to overseas partners. We will ensure that such transfers comply with PDPA requirements.
9. Cookies and Website Usage
Our website may use cookies to enhance user experience. You may disable cookies via your browser settings.
10. Third-Party Websites
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
11. Data Protection Officer
If you have any questions or requests regarding your personal data, please contact our Data Protection Officer:
- Email: admin@treasurehomehelper.com.sg
- Phone: 82881238
12. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will be published on our website.